We have a 7- day return policy, which means you have 7 days after receiving your Service to request a return. To be eligible for a return, your Service must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@proboxingindia.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Services sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at info@proboxingindia.com. Damages and issues Please inspect your order upon reception and contact us immediately if the Service is defective, damaged or if you receive the wrong Service, so that we can evaluate the issue and make it right. Exceptions / non-returnable Services Certain types of Services cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized Services), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific Service. Unfortunately, we cannot accept returns on sale Services or gift cards. Exchanges The fastest way to ensure you get what you want is to return the Service you have, and once the return is accepted, make a separate purchase for the new Service. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
CANCELATION POLICY
What is Proboxingindia Cancellation Policy? You can cancel an order within 24 hours through our Website, Mobile Site. This includes service purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made. Can I modify the shipping address of my order after it has been placed? No, you cannot modify the order yourself after placing an order on season-store. Please get in touch with info@proboxingindia.com, should you have any shipping address change request. How do I cancel my order? You need to be logged into your season-store account to cancel an order. Once you are logged in, tap on ‘My Orders’ section under the ‘My Account’ section and then select the order you want to cancel. I just cancelled my order. When will I receive my refund? If you had placed the order using Cash on Delivery, there is no amount to be refunded at our end as you haven’t paid for the order yet. For payments made via Credit Card, Debit Card, Net Banking or Wallets you will receive refund into the source account within 7-10 business days from the time of order cancellation. If payment was made by redeeming season-season-store credit, refund will be initiated into your season-store Credits account within 1-2 days of your cancellation.